Contact information
MYCLOTH – CONTACT INFORMATION
Last Updated: 30/06/2026
Welcome to MYCLOTH, a clothing brand operated by KRISHNA CREATOR VENTURE.
This Contact Information page explains how customers may communicate with MYCLOTH regarding orders, customer support, grievances, returns, refunds, shipping, and other enquiries.
1. Official Business Information
Legal Entity:
KRISHNA CREATOR VENTURE
Brand Name:
MYCLOTH
Section 1A – Business Registration
MYCLOTH is a brand operated by KRISHNA CREATOR VENTURE, a business registered under the Udyam Registration (MSME) framework of the Government of India.
Official Website:
https://MyCloth.in
Udyam Registration Number: UDYAM-MH-01-0298210
2. Official Customer Support Email
For general enquiries, orders, returns, refunds, shipping, product information, and customer assistance, please contact:
Customer Support Email
Contact.MyCloth@gmail.com
3. Grievance Officer
For complaints, unresolved customer concerns, or grievance-related matters, please contact:
Grievance Officer Email
Grievance.MyCloth@gmail.com
MYCLOTH aims to review and respond to grievances within a reasonable time, depending on the nature and complexity of the request.
4. Customer Support Hours
Monday to Sunday
10:00 AM – 7:00 PM (Indian Standard Time – IST)
Customers may send emails at any time.
Responses will generally be provided during customer support hours.
5. Official Communication Channels
At present, MYCLOTH officially communicates with customers through the email addresses listed above.
If additional communication channels (such as telephone support, live chat, WhatsApp Business, or social media messaging) are introduced in the future, they will be published on the official MYCLOTH website.
Section 5A – Website Communication
Customers are encouraged to obtain the latest information regarding products, policies, announcements, promotional offers, and official notices through the official MYCLOTH website:
6. Fraud Awareness
Customers are advised to communicate only through MYCLOTH's officially published contact details.
MYCLOTH is not responsible for communications originating from unofficial or unauthorized individuals or channels falsely claiming to represent MYCLOTH.
Customers should avoid sharing confidential information with unverified persons or unofficial communication channels.
Section 6A – Fraud Prevention Notice
MYCLOTH will never request confidential banking information, OTPs, debit card PINs, credit card CVV numbers, passwords, or other sensitive authentication credentials through email.
Customers should immediately report any suspicious communication claiming to represent MYCLOTH by contacting:
7. Information to Include When Contacting MYCLOTH
To help us process your request efficiently, please include, where applicable:
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Full Name
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Order Number
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Registered Email Address
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Registered Mobile Number
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Product Name
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Description of the Issue
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Relevant photographs or supporting documents (where applicable)
8. Customer Responsibilities
Customers are responsible for providing accurate contact information when placing an order.
MYCLOTH may not be able to process requests promptly if incorrect or incomplete information is provided.
Section 8A – Business Days
Customer support operates from Monday to Sunday, except where services are unavailable due to public holidays, scheduled maintenance, force majeure events, or other circumstances beyond MYCLOTH's reasonable control.
9. Language of Communication
Customer support is generally available in English and Marathi, Hindi.
Support in additional languages may be provided at MYCLOTH's discretion, subject to operational availability.
10. Electronic Communication
By contacting MYCLOTH electronically, customers consent to receive responses, notifications, order updates, invoices, policy updates, and other communications through electronic means where permitted by applicable law.
Section 10A – Response Time
MYCLOTH aims to acknowledge customer emails within a reasonable period during customer support hours. Actual response times may vary depending on enquiry volume, public holidays, weekends, or operational requirements.
11. Privacy
Personal information shared while contacting MYCLOTH will be handled in accordance with the MYCLOTH Privacy Policy.
12. Policy Updates
MYCLOTH may update this Contact Information page from time to time.
The latest version will always be available on the official MYCLOTH website.
13. Governing Law
This Contact Information page shall be interpreted in accordance with the applicable laws of India.
Any disputes relating to the use of this page shall be subject to the jurisdiction of the competent courts as determined under applicable law.
Section 13A – Entire Contact Information
This Contact Information page should be read together with the MYCLOTH Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies published on the official MYCLOTH website.