Terms of service
MYCLOTH – TERMS OF SERVICE
Last Updated: 30/06/2026
Welcome to MYCLOTH, a clothing brand operated by KRISHNA CREATOR VENTURE ("MYCLOTH", "we", "our", or "us").
By accessing, browsing, or using our website or purchasing products from MYCLOTH, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility
By using our website, you represent that:
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You are legally capable of entering into a binding agreement under applicable law.
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The information you provide is accurate and complete.
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You will comply with these Terms and all applicable laws.
2. Business Information
Legal Entity: KRISHNA CREATOR VENTURE
Brand Name: MYCLOTH
MYCLOTH operates an online apparel retail business offering clothing and related fashion products.
3. Products
MYCLOTH makes reasonable efforts to ensure product descriptions, specifications, colours, and images are presented as accurately as possible.
Actual product appearance may vary slightly due to display settings, lighting, photography, manufacturing variations, or device differences.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, discounts, or promotional offers (where applicable) will be displayed before order confirmation.
Pricing errors may occur. If a genuine pricing error is identified before dispatch, MYCLOTH may cancel the affected order and, where payment has already been received, process an appropriate refund.
5. Orders
Placing an order does not automatically constitute acceptance.
MYCLOTH reserves the right to accept or decline an order where reasonably necessary, including situations such as:
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Product unavailability.
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Payment verification issues.
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Suspected fraudulent activity.
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Pricing or technical errors.
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Regulatory or legal restrictions.
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Orders that cannot reasonably be fulfilled.
Where payment has already been received for a cancelled order, an appropriate refund will be initiated.
Section 5A – Promotional Offers, Coupon Codes and Loyalty Rewards
MYCLOTH may, from time to time, offer promotional campaigns, discount coupons, promotional codes, gift offers, loyalty rewards, referral benefits, or other marketing incentives.
Unless expressly stated otherwise:
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Such offers are subject to their specific terms and conditions.
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Offers may be available only for selected products, customers, locations, or order values.
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Promotional offers may have validity periods and usage limits.
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Only one promotional offer may be used per eligible order unless otherwise stated.
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Promotional offers may not be combined unless expressly permitted.
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MYCLOTH reserves the right to modify, suspend, withdraw, or discontinue promotional campaigns where reasonably necessary, provided this does not affect rights already accrued under applicable law.
Where an order qualifying for a promotional benefit is cancelled or refunded, the promotional benefit may be adjusted or withdrawn in accordance with the applicable promotion terms.
6. Payments
MYCLOTH accepts payment methods displayed during checkout.
Payment processing is provided by authorized third-party payment service providers.
MYCLOTH does not store complete payment card information processed through supported payment gateways.
Section 6A – Taxes and Duties
Applicable taxes will be calculated in accordance with the laws applicable to the transaction and displayed during checkout where required.
For international orders, customers may also be responsible for customs duties, import duties, taxes, VAT, GST, handling charges, or other fees imposed by the destination country's authorities unless otherwise stated before purchase.
7. Cash on Delivery (COD)
Cash on Delivery (COD) may be available only for selected products, locations, or eligible orders.
COD availability is determined during checkout and may vary based on operational, logistics, or fraud prevention considerations.
8. Shipping
Shipping and delivery are governed by the separate MYCLOTH Shipping Policy, which forms part of these Terms.
9. Returns and Refunds
Returns, exchanges, and refunds are governed by the separate MYCLOTH Return & Refund Policy, which forms part of these Terms.
10. Customer Responsibilities
Customers agree to:
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Provide accurate information.
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Maintain the confidentiality of their account credentials (if accounts are offered).
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Use the website lawfully.
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Not engage in fraudulent, abusive, or unlawful activities.
Section 10A – Account Security
Where customer accounts are available, customers are responsible for maintaining the confidentiality of their login credentials and for activities carried out through their accounts.
Customers should promptly notify MYCLOTH if they become aware of unauthorized access to their account.
11. Intellectual Property
Unless otherwise stated, all content on the MYCLOTH website, including:
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Logos
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Brand names
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Product photographs
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Designs
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Graphics
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Text
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Layouts
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Trademarks (where applicable)
is owned by or licensed to MYCLOTH and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission, except as permitted by law.
Section 11A – Brand Protection
The names MYCLOTH and KRISHNA CREATOR VENTURE, together with associated logos, branding elements, product photographs, graphics, designs, and other intellectual property, may be protected under applicable intellectual property laws.
Nothing in these Terms grants any right to use MYCLOTH's intellectual property without prior written permission, except where permitted by law.
12. Prohibited Activities
Users must not:
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Attempt unauthorized access to the website or related systems.
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Upload malicious software or code.
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Use the website for unlawful purposes.
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Interfere with website functionality.
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Misrepresent their identity.
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Submit fraudulent orders or payment information.
Section 12A – Acceptable Website Use
Users must not:
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Use automated systems to interfere with website operations.
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Attempt to bypass website security measures.
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Upload malicious software or harmful code.
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Create false accounts.
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Submit fraudulent orders.
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Engage in activities that adversely affect the security, availability, or integrity of the website.
13. Third-Party Services
The website may integrate or link with third-party services, including payment processors, logistics providers, or other platforms.
Those services operate under their own terms and privacy policies. MYCLOTH is not responsible for the independent practices of those third parties.
Section 13A – Third-Party Platforms
MYCLOTH may use third-party service providers, including payment gateways, logistics providers, analytics services, communication platforms, or e-commerce platforms, to support business operations.
Those providers operate under their own applicable terms and privacy policies.
14. Website Availability
MYCLOTH aims to keep its website available but does not guarantee uninterrupted or error-free access.
Temporary interruptions may occur due to maintenance, technical issues, security updates, or events beyond reasonable control.
Section 14A – Website Changes
MYCLOTH may update, improve, suspend, or discontinue website features, products, services, or functionality from time to time for operational, security, maintenance, or business reasons.
15. Limitation of Liability
To the extent permitted by applicable law, MYCLOTH's liability arising from the use of its website or services shall be limited as provided under applicable law and these Terms. Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded or limited.
16. Indemnity
You agree to indemnify and hold MYCLOTH, KRISHNA CREATOR VENTURE, and their personnel harmless from claims, losses, or expenses arising from your breach of these Terms or unlawful use of the website, to the extent permitted by applicable law.
17. Privacy
Your use of the website is also governed by the MYCLOTH Privacy Policy, which forms part of these Terms.
18. Official Communication
MYCLOTH communicates with customers only through the following official email addresses:
Customer Support
Grievance Officer
Customers should exercise caution against fraudulent communications from unofficial sources.
Section 18A – Electronic Communication
By using the MYCLOTH website or communicating with MYCLOTH electronically, customers agree to receive communications relating to their orders, support requests, policies, or account through electronic means where permitted by applicable law.
19. Customer Support Hours
Monday to Sunday
10:00 AM – 7:00 PM (Indian Standard Time – IST)
Customers may send emails at any time. Responses will normally be provided during customer support hours.
20. Force Majeure
MYCLOTH shall not be responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, epidemics, government actions, transportation disruptions, war, labour disputes, or similar unforeseen events.
21. Severability
If any provision of these Terms is held to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
22. Changes to These Terms
MYCLOTH may update these Terms of Service from time to time.
The latest version will always be published on the official MYCLOTH website with the updated effective date.
23. Governing Law
These Terms of Service shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts as determined under applicable law.
Section 24 – Entire Agreement
These Terms of Service, together with the Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies published on the MYCLOTH website, constitute the agreement governing the customer's use of the website and services.